Privacy Policy

1. Who We Are

This Privacy Policy applies to Custom Millbrae Fence ("we," "our," or "us"), a fence contractor based at 190 Lewis Ave, Millbrae, CA 94030. Our website is millbraefence.com. You can reach us at quotes@millbraefence.com or (650) 516-3549.

2. Information We Collect

Information You Provide

When you fill out a contact or estimate request form on our website, we collect the information you submit. This may include your name, phone number, email address, property address, and a description of your project.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain data about your device and browsing activity, including IP address, browser type, operating system, referring URLs, pages viewed, and visit timestamps. This is collected through cookies and analytics tools such as Vercel Analytics.

3. Cookies

Cookies are small text files placed on your device when you visit a website. We use cookies and similar technologies to understand how visitors use our site and to improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

4. How We Use Your Information

We use collected information to:

• Respond to estimate requests, questions, and inquiries
• Schedule on-site consultations and service appointments
• Communicate with you about your project
• Improve our website and the services we offer
• Analyze site usage and make improvements
• Comply with applicable legal obligations

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

5. How We Share Your Information

We may share your information with trusted third-party service providers who help us operate our website and business. These include:

• Form platforms (such as Tally) that process submissions on our behalf
• Website hosting and analytics providers (such as Vercel)
• Communication tools we use to respond to inquiries

These providers are required to use your information only as needed to provide their services to us. We may also disclose information when required by law or to protect our legal rights.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to maintain business records, and to comply with applicable legal requirements. You may request deletion of your personal information at any time by contacting us.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of certain data uses

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at quotes@millbraefence.com.

8. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any website you visit.

10. Children

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or requests related to this Privacy Policy, please contact us: